A knowledge base is a powerful way to allow customers to help themselves or your reps to quickly and effectively access articles, FAQs and more.
Customers can create cases directly in the community. Agents can answer within the community, or privately.
Create a vibrant community by recognising your most active members with customisable badges that appear on their profiles.
Empower Your Partners
Help educate partners on your products and services by giving access to subject matter experts. Adjust sharing settings so that partners access only relevant information.
Automatically share relevant information and records with partners. Nadcoms can also integrate third-party systems to manage pricing, inventory and more.
Dashboards and Reports:
Utilise dashboards and reports to see the big picture. Track partner performance and share reports to keep everyone aligned with your main goals. Make partner specific dashboards available to your partners to allow for self-assessment.
Maintain Your Identity
Let Nadcoms customise your Community to reflect your brand and extend your online community experience. Enjoy easy-to-use environments that are an interactive extension of your brand.
Connect everyone in your organization from agencies, vendors and suppliers, clients, job applicants, retail locations…Basically anyone you want to engage with!
Access the community through the Salesforce1 Mobile App or from any mobile browser.
Start Your Journey!
Get in touch with our certified professionals today.